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Crisis communications and public affairs in France

SHIGAN advises executives, companies, institutions and local authorities in France on sensitive issues, crises and public decisions. The firm works from Paris and draws on its four areas of expertise: crisis and influence, social strategy, the prevention of radicalisation and secularism, and public affairs.

SHIGAN advises executives, companies, institutions and local authorities in France on crisis communications, public affairs and social strategy.

You already know what you need: call 06 07 11 27 76 or write to us.

This is for you if

These are the situations our clients most often bring to us.

  • You lead a company, an institution or a local authority in France and face a sensitive issue.
  • You prepare a public decision or a restructuring that must be explained and accepted.
  • You need your position heard by decision-makers, institutions or the media.
  • You want to train your teams or executives in crisis management.

Crisis communications and sensitive issues

We advise executives facing a crisis, a hostile campaign or a divisive issue. We analyse the actors, define the position and support public speaking.

Public affairs and government relations

We organise dialogue with public decision-makers, institutions and the actors who influence a public decision, in Paris and across the country.

Social strategy and prevention

We support restructuring, social conflicts and issues of secularism or radicalisation, from diagnosis to team training.

Our network

The firm draws on a network of experts. Each works on assignments as they arise, with the same confidentiality and the same local knowledge.

Network expert

Antoine Estève

Media training and crisis communication consultant

A director and senior reporter for 26 years, specialising in conflicts: the former Yugoslavia, the Middle East, Afghanistan,...

Working languages : French

Regions covered : France

Expertise : Crisis communications

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Network expert

Blandine Cazelles

Founder and president of CriseHelp, partner

Blandine Cazelles founded and presides over CriseHelp, a network of independent crisis management experts.

Working languages : French, English

Regions covered : France

Expertise : Crisis communications, Influence communications

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Consultant in social strategy and employee relations, former HR and employee relations director

Twenty-five years of employee relations, from advising employee representatives to leading social affairs at AFPA.

Working languages : French

Regions covered : France

Expertise : Social strategy

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Director of the Institut de la laïcité

Laurent Bérail directs the Institut de la laïcité, which supports companies and public bodies on secularism, religion and...

Working languages : French

Regions covered : France

Expertise : Influence communications

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Network expert

Mathieu Coindet

Consultant in employee relations and sensitive negotiations

From the banking sector, Mathieu Coindet has built his career on close to fifteen years of commitment to staff representation,...

Working languages : French

Regions covered : France

Expertise : Social strategy

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President and founder of SHIGAN

For more than twenty years, Sébastien Couderc has advised executives, companies and institutions through their most sensitive...

Working languages : French, English

Regions covered : France

Expertise : Crisis communications, Influence communications, Social strategy

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Meet the network

Our method

  1. 01Read the actorsUnderstand the actors, their positions and the tipping points.
  2. 02Decide the sequenceChoose the objective, the margins and the order of decisions.
  3. 03Support deliveryPrepare the messages, the relays and the exit from the crisis.

We work from Paris. Each engagement starts with an analysis of the context and the actors, followed by a proposal covering method, team and timetable. We adapt the approach to the sector, the institutions involved and the client's constraints.

Expected results

  • A clear reading of the actors and turning points specific to the file.
  • A communication and dialogue strategy adapted to the French context.
  • Messages and sequences that executives and teams can use.
  • The ability to act from anticipation to the end of the crisis.

Frequently asked questions

Who do you advise in France?

Executives of companies, institutions, local authorities and organisations facing a sensitive issue, a crisis or a public decision.

Where are you based in France?

SHIGAN works from Paris, at the firm's address. Engagements take place on site, remotely or in the territories concerned.

Which areas of expertise do you use in France?

Crisis and influence communications, social strategy, the prevention of radicalisation and secularism, public affairs and government relations.

Do you also work internationally?

Yes. SHIGAN also advises governments, institutions and companies internationally, from Paris and with a network of partner firms.

Let's talk about your situation

A first conversation is enough to know whether this engagement matches what you are looking for.

Contact us
Emergency contact06 07 11 27 76