Urgent06 07 11 27 76A crisis cannot wait. Call us; if the line is closed, write to us from the Contact page.

Privacy policy

This policy explains what personal data SHIGAN collects on the website https://shigan.eu, what we do with it, how long we keep it and what rights you have.

1. Data controller

The data controller is SHIGAN, a French simplified joint-stock company (société par actions simplifiée). Its registered office is at 28 rue Juliette Lamber, 75017 Paris, France, and its SIREN number is 793 237 991.

For any request about your data, write to sebastien.couderc@shigan.eu.

The website collects no data without your knowledge. The processing below is the only processing carried out by the website, together with the technical server logs.

ProcessingDataPurposeLegal basis
Contact formname, email address, content of your messageanswering your requestSHIGAN's legitimate interest in answering the people who contact it, or pre-contractual steps taken at your request
Technical server logsIP address, timestamp, page requested, user agentsecurity and proper operation of the websitelegitimate interest in the security of the service

The contact form includes a hidden field that filters out automated submissions. It collects no information about you.

The form is not designed to receive information covered by confidentiality or sensitive data, such as your political opinions or your health. For a first contact, describe your situation without going into these details.

No automated decision-making or profiling takes place on this website.

3. Retention periods

DataPeriod
Messages received through the contact formthree years from the last contact, then deletion
Technical server logstwelve months, then deletion

4. Recipients and processors

Your data is handled by the people at SHIGAN who answer requests. It is also entrusted to the technical providers below, which act as processors and make no other use of it. Messages sent through the form arrive in SHIGAN's mailbox, reserved for the people who handle requests.

ProcessorRoleData locationPrivacy policy
Brevodelivering the contact form messages by emailEuropean Unionhttps://www.brevo.com/fr/legal/privacypolicy/
Contabo GmbHhosting of the website and server logsGermany, European Unionhttps://contabo.com/de/legal/privacy/

No data is sold or passed to a third party for commercial purposes.

5. Transfers outside the European Union

We have chosen providers that host data within the European Union. If a transfer to another country became necessary, it would be covered by the safeguards of the General Data Protection Regulation (GDPR). We would then update this policy.

6. Cookies and trackers

The website works without audience-measurement or advertising cookies. No external service is loaded from its pages: fonts are served by the website itself, and it embeds no video, map or social media button. No consent is therefore requested.

When you send the contact form, what you typed is kept in your browser, for that tab only, so that it can be given back to you if sending fails; nothing is transmitted this way, and the data is deleted as soon as it has served, when sending succeeds, when you leave the form page, or after thirty minutes at most.

If we introduced audience measurement, we would ask for your consent, or it would meet the exemption conditions set by the French data protection authority (CNIL). We would then update this page.

7. Security

Exchanges with the website are encrypted in transit. Access to the content administration interface is restricted to authorised, authenticated people. Access keys to third-party services are never exposed to visitors.

8. Your rights

You have the right of access, rectification, erasure, restriction and objection, and the right to data portability. You can withdraw your consent at any time, without affecting what was done before the withdrawal.

You can exercise these rights by email at sebastien.couderc@shigan.eu. We reply within one month. This period can be extended by two months if the request is complex. We may ask for proof of identity if we have reasonable doubt about who is making the request.

If you are not satisfied with our reply, you can lodge a complaint with the French data protection authority, the Commission nationale de l'informatique et des libertés (CNIL): https://www.cnil.fr. If you live in another European Union country, you can also contact your national authority.

9. Changes to this policy

This policy may change with the website and the tools it uses. The version in force is the one published on this page. Last updated: 2026-11-15.

10. Contact

For any question about this policy, write to sebastien.couderc@shigan.eu or use the contact form. The legal notice gives the identity of the publisher and the host.

Emergency contact06 07 11 27 76